Here are answers to some of the most common questions we receive. If you need further assistance, please contact us at trazelo@outlook.com.
How long does shipping take?
Standard shipping takes 7-14 business days depending on your location. You will receive tracking information once your order ships.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Return Policy page for details.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status online.
Are your products covered by warranty?
Yes, our products are backed by our quality guarantee. If you receive a defective item, contact us within 7 days for a replacement or refund.
What payment methods do you accept?
We accept major credit cards and PayPal for secure, convenient checkout.
Can I modify or cancel my order?
If you need to change or cancel your order, contact us as soon as possible. We can accommodate changes before the order has been shipped.